Here for you.

Our mission remains our focus, ensuring we’re providing the support you need during this difficult time. We will work with each customer on a case-by-case basis to find the best solution for the situation they are facing.

Our team is ready to answer any questions you may have - please reach out to your Loan Officer directly, give us a call at 888.339.3334, or email

Member Assistance Program

If you're feeling anxious or stressed out, we encourage you(and anyone in your household) to use our free Member Assistance Program to explore the counseling offerings.

There are many other services available as well that can be used on demand and are 100% anonymous. Use the following login information to access your resource portal at Click on My Portal Login, then Work-Life.

Username: mafc
Password: member

You can also call the 24/7 hotline at 800.633.3353.

How We're Operating Right Now

We continue to monitor the news and are taking extra precautions to ensure the health of our members, employees, and their families. 

We are doing in-person customer visits on the farm and in our offices by appointment requests only. Meetings in the office are limited to four people total (including the loan officer) and need to be scheduled in advance by calling us at 888.339.3334.

Documents & Payment Drop Off
Please leave them in the secured drop box, located outside of each of our office locations. We are not accepting cash payments at this time. 

How to Manage your Account from Home
We want to make sure you have uninterrupted access to your account - here are your options: 

  1. Sign up for Online Banking - AccountAccess allows you to view your account online or make a payment anytime of the day. Account information is updated daily so you can get up-to-date information about your account 24/7. You can also download the MAFC Mobile App to manage your account on the go.
  2. Make a Phone PaymentCall 888.339.3334 to make your monthly or final payment over the phone. All you’ll need is your checking account number, routing information, and amount you’d like to pay – that’s it! If you call before 3 pm, your payment will be processed and applied the same day. 
  3. Give us a call - We're on standby, just in case you have a question about your account. 

SBA Paycheck Protection Program (PPP) & Other Funding Opportunities

If you’d like to submit an application or have questions about loan forgiveness, please contact your loan officer directly. The SBA has extended the program application deadline until August 8, 2020: that will be the last date that PPP applications can be approved by SBA. If you need help getting in touch with them, please call 888.339.3334 or email

We have also put together a list of other funding opportunities, like the Coronavirus Food Assistance Program 2 (CFAP 2), and other resources to assist you. 

Additional Resources

As this situation evolves, we'll organize additional resources by state here.


CDC Official COVID-19 Website ( and Phone Number (1-800-232-4636)

CDC Agriculture Workers and Employers, Interim Guidance

Small Business Administration Economic Injury Disaster Loan Program

Small Business Owner's Guide to the CARES Act - U.S. Senate Committee on Small Business & Entrepreneurship

Official Coronavirus Website

USDA COVID-19 Resources

US Department of the Treasury CARES Act

US Small Business Administration’s Paycheck Protection Program (PPP)  


Critical Infrastructure Letter - DOWNLOAD

Governor Carney’s Homepage

Delaware COVID-19 Response Homepage

Delaware Department of Agriculture - Updates

Delaware COVID-19 – Resources for Business



Critical Infrastructure Letter - DOWNLOAD

Governor Hogan’s COVID-19 Homepage

Maryland COVID-19 Response Homepage

Maryland Department of Agriculture – Updates

Maryland Department of Commerce – COVID-19 Emergency Relief Programs

Maryland and Federal COVID-19 Resource links.

MARBIDCO - Pandemic Adjustment Loan Fund Program (PALFP)

University of Maryland Ag Law Initiative COVID Resources



Critical Infrastructure Letter - DOWNLOAD

COVID-19 Working Capital Access Program

Governor Wolf’s Homepage

Pennsylvania COVID-19 Response Homepage

Pennsylvania COVID-19 – Resources for Business

Pennsylvania Department of Agriculture – COVID-19 Updates & Guidance for Agriculture

The Giant Company, $250,000 in Grants for PA Small Businesses during COVID-19



Critical Infrastructure Letter - DOWNLOAD

Governor Northam’s Homepage

Virginia COVID-19 Response Homepage

Virginia Department of Agriculture & Consumer Services


West Virginia

Critical Infrastructure Letter - DOWNLOAD

Governor Justice’s Homepage

West Virginia COVID-19 Response Homepage

West Virginia Department of Agriculture